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Frequently Asked Questions

APSONetworkingServiced officesSetup

Are the offices ‘private’, or is it more of a communal space for people to use?

The serviced offices across all of our locations are private offices. It is important to note that whilst all offices are private, we still promote a collaborative and networking driven environment.  This is made possible from having so many start ups and small to medium businesses within each complex who are looking to form invaluable business connections. Our St Kilda Rd Towers and Collins Street Tower locations also provide a business lounge which serves as a communal coworking space that all clients have access to.

Serviced offices

What are the advantages for a small business in using serviced offices?

A serviced office is a perfect solution for a start up or small business.  It provides companies with a flexible, low cost and mostly importantly stress free opportunity to set their office up without having to worry about long term commitments or the many overheads that come with commercial office space.  Signing up with the right serviced office provider for your business also provides you with the peace of mind that you have the ongoing support you need to turn your business into a success.

Serviced officesVirtual offices

What is the difference between a serviced office and virtual office?

The biggest difference between a serviced office and a virtual office is that a virtual office does not provide you with any physical office space.  This enables virtual office clients to portray a professional business address without the overheads of an actual office space, giving them credibility and prestige. Besides this, many of the services are the same such as telephone answering, administrative support, reception services and mailing address. It is important to note that virtual office clients are still able to access temporary office space and coworking space or make use of on-site facilities such as boardrooms at a reduced rate.

FurnitureServiced offices

Can I bring in extra furniture to my office?

Whilst we allocate furniture to a suite based on the number of people it is for, APSO clients are able to bring in their own furniture. Alternatively we can assist you with hiring or purchasing additional furniture at a competitive price.

Internet/PhoneServiced offices

What is provided with telephone answering?

Overflow telephone answering is included in your serviced office rental which consists of our professional receptionist answering your busy/no answer calls in your company name or as per your chosen instructions.

Full telephone answering packages can also be purchased which allows your company to utilise our vibrant reception team to act as your personal receptionist; answering all your calls in your chosen greeting and then transferring these through to landline, mobile, voicemail or voice to email.

Serviced officesVacating

How much notice do I have to give to leave?

One month’s written notice prior to the expiry of the licence agreement.

Meeting roomsServiced offices

Do you rent out office space on a daily or weekly basis?

We often have offices available on a daily or weekly basis but its best to speak to our team to see what the best office solution if for you. We also have coworking space located at Collins Street Tower in Melbourne CBD and St Kilda Rd Towers on the CBD fringe, where communal workspaces can be hired on an hourly or daily basis with free Wi-Fi, coffee, tea and newspapers.

APSOFacilitiesMeeting roomsServiced officesVirtual offices

How do APSO differ from their competitors?

APSO provide clients with inspirational workspaces and a passionate team of professional support staff to help your business thrive. Not only do you have the opportunity to upgrade your office at any time as your business grows, but our offices are also carefully styled and designed by our in-house team using only the best in modern furniture and accessories.

Our sites also act as one stop shops, providing an exciting range of on-site services and facilities to ensure you get the most out of your work/life balance by being able to make the most of your work day.

Virtual offices

Can I upgrade from a virtual office to a serviced office?

Yes, you can upgrade to another virtual office package or serviced office at any time throughout your chosen term.

Virtual offices

Do I have access to meeting rooms and boardrooms during hours and after-hours?

Yes, arrangements can be made for after-hours access to most of our buildings. Please note that there is an additional charge for any after-hours bookings. Speak to our Conferencing Sales Coordinator via the Contact Us page for further information.

Virtual offices

Are there any hidden fees with my virtual office package?

No, we provide you with very detailed information including price lists for additional services. In addition, the package inclusions are clearly outlined.

Virtual offices

Do you charge set-up fees or exit-fees when setting up my virtual office package?

No, we don’t charge any set-up fees or exit fees.