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FAQ aboutCOVID-19


Will mail services continue during the COVID-19 isolation period?

As long as Australia Post and courier services are delivering mail, we will be able to accept and handle mail as per your instructions.


How will telephone answering services continue during the COVID-19 isolation period?

APSO will continue to answer phone calls for all telephone answering clients as usual. In the event of a forced shutdown, APSO will continue to provide this service remotely.


Are all APSO locations still open during this uncertain time?

In light of the changes that we are seeing across Australia in response to COVID-19, we want to reassure you that APSO is still fully operational.

The health and wellbeing of our clients and staff are of the upmost importance. We are taking extra precautions, following guidance from the Department of Health Services and Government, to ensure our staff and clients stay safe and healthy.

We are treating the current situation seriously while simultaneously ensuring the continuity of services to our clients and partners.